Privacy Policy

1. Introduction

Transmalaga ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

Information You Provide

When you use our contact or quote request forms, we may collect:

• Your name and company name
• Email address
• Phone number
• Details about your transport or logistics requirements
• Any additional information you choose to provide in message fields

Information Collected Automatically

When you visit our website, our hosting provider may automatically collect standard technical information such as your IP address, browser type, device type, pages visited, and referral source. This data is used solely for website analytics and performance improvement.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and quote requests
• Provide and improve our transport and logistics services
• Communicate with you regarding your requests
• Send relevant follow-up communications about your inquiry
• Maintain and improve our website

4. Email Communications

When you submit a form on our website, you may receive an automated confirmation email and follow-up responses from our team. We use a third-party email service provider to deliver these communications. We do not use your email address for unsolicited marketing unless you explicitly opt in.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our website and deliver our services (e.g., email delivery, hosting)
• When required by law or to comply with legal obligations
• To protect our rights, privacy, safety, or property

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions and quote requests are retained for the duration needed to process and follow up on your inquiry.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website may use essential cookies required for the site to function properly. We do not use advertising or tracking cookies. If we implement analytics in the future, we will update this policy accordingly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: service@transmalaga.ma
• Phone: +212 661-064887
• Address: Zone Portuaire Tanger Med, Tanger, Morocco